Tweaks and Changes
We are happy to accommodate tweaks and simple modifications without further charge for the first hour of labour. Most required changes can be executed within an hour. We obviously do require payment for any extra metal, diamonds, alternative design work or other materials required to meet your needs. We do charge a nominal £11 charge to cover insurance and postage back to you. Most required changes can be executed within an hour and we charge £75 per hour after that. Should the recipient not like the ring or jewellery, then we are happy to re mount the diamond in a design of their choice from our vast range, without charge for labour. We obviously do require payment for any extra metal, diamonds or other materials required to meet the client’s needs. We also have the very latest CAD-CAM facilities and 3 jewellery designers on our team. If you commission a special design you will be charged for the design work, even if you decide not to commission us to make the piece. This fee is NON-REFUNDABLE under any conditions, the design work is yours to keep and use how you wish. CLICK HERE for independent verification