Your Privacy - It's Our Mission

Your Privacy - It's Our Mission

Privacy Policy

At 247 Diamonds Ltd T/A ComparetheDiamond.com ("we," "our," or "us"), your privacy is critically important. This Privacy Policy outlines how we handle your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect the following types of data:

• Personal Data: Information such as name, email, phone number, billing and shipping addresses, payment information.
• Technical Data: Your IP address, browser type, and operating system, and website usage information collected through cookies and similar technologies.
• Marketing Data: Preferences and feedback, including any information provided through surveys or promotions.

How We Use Your Data

Your personal data is used for the following purposes:

• Processing transactions, managing orders, and providing customer service.
• Improving and personalizing your experience on our website.
• Communicating with you about orders, services, and promotions, if you have opted in for marketing communications.
• Ensuring compliance with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Third-party service providers for payment processing, order fulfillment, and IT support.
• Legal authorities when required by law.

Cookies and Tracking

We use cookies to collect information about how you use our website. You can control your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

• Right to Access: Request details of personal information we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete data we hold.
• Right to Erasure: Request the deletion of your data, subject to certain conditions.
• Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You can opt out of data processing for direct marketing at any time.
• Right to Withdraw Consent: If you have given us consent for data processing, you can withdraw it at any time.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you are a customer, we may retain your data for seven years after your last transaction for legal and accounting purposes.

Security

We are committed to ensuring the security of your personal data. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

247 Diamonds Ltd T/A ComparetheDiamond.com
Email: [email protected]
Address: Unit 3 Bourton Link, Bourton Business Park, Bourton-on-the-Water, Gloucestershire, ENGLAND, GL54 2HQ