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Returning Your Ring for Resizing: A Step-by-Step Guide

So, you've decided your ring needs a little size adjustment? Don't worry, it's a common occurrence. Here's a simple guide to help you return your ring for resizing.

The first step is to ensure you have the correct ring size. We included a ring size gauge with your original order to help you measure but just let us know if you need another one!

 

ring resizing returns pack

 

  • Gather Your Materials: You should have received everything you need for the return when you purchased your ring. This includes a black pouch, a white jiffy bag, and a pre-paid silver special delivery envelope. If you're missing anything, please don't hesitate to contact us.

 

  • Secure Your Jewellery: Carefully place your ring in the black pouch. If you're sending multiple items, wrap each piece in tissue paper to prevent them from scratching.

 

  • Label the Package: Clearly write your name, contact details, and the desired new ring size on the white jiffy bag.

 

  • Package It Up: Place the black pouch containing your ring inside the jiffy bag.

 

  • Seal and Send: Seal the jiffy bag inside the silver special delivery envelope. Drop it off at a post office and make sure to obtain a proof of posting receipt.

 

IMAGE OF THE RING SIZING RETURNS PROCEDURE

 

That's it! Your ring is on its way back to us for resizing. We'll take care of the rest.

 

Important Note: If your ring is valued at more than £10,000, please contact comparethediamond.com before sending it back.

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