Declined

It's a no we are afraid - finance is declined on this occasion

It’s always the finance company’s decision to approve or reject your application to borrow money. ComparetheDiamond.com don’t have a say in whether the finance house lend to you or not. If you've been turned down, only the company can tell you why, because only they know. If you ask, they should be able to give you the main reason. This is useful because it might identify actions you can take to improve the position.